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Help Desk



 Category: Billing

Articles in this Category

How Do I Cancel My Account?
* Please note: Fast Usenet is one of many Usenet resellers. We are unable to cancel subscriptions for other Usenet providers. If your credit card statement or PayPal history doesn’t specifically sta...
PayPal Billing Agreement Suspended
Automatic payments (billing agreements) at PayPal can become suspended when your funding option is no longer valid. Billing agreements become suspended when the credit card associated with your accoun...
What Happens If My Recurring Payment Gets Declined?
Once a payment has been declined on your scheduled billing date your account will automatically be disabled within 5 minutes. If you would like to continue service with Fast Usenet please visit the me...
Why Was My Credit Card Denied?
Our billing agent USAePay has implemented strict fraud regulations. Most of the time credit cards are denied due to AVS (address verification system) errors. If your billing address doesn't match ...
How Do I Get a Refund?
We do not offer refunds for unused portions of your account. Once you have signed up you are paid for and committed for that length of time. We do offer a 14 day free trial so you can try out our ser...
When does each billing cycle end, and when is payment due?
All Fast Usenet membership levels are billed every 30 days after sign up. You are billed the initial amount when you first sign up then every 30 days after until your account is closed.
Do your accept PayPal?
Yes. Fast Usenet accepts PayPal payments. PayPal is the safe and easy way to pay. Use your credit card with PayPal, and get all the benefits of your credit card – without exposing your card number. ...
How Do I Update My Billing Information?
Your billing information can be updated from the Fast Usenet members area. https://www.fastusenet.org/members/login.php If you account has been canceled due to a billing issue or you are a returni...
How Do I Cancel a PayPal Subscription?
1. Log in to your PayPal account.2. Click Profile at the top of the page.3. Click My Money, then click Update beside My preapproved payments to find your payment.4. Select the payment, and then click ...
PayPal Payment Skipped
If your payment at PayPal has been skipped then there is a problem with your payment method on file with PayPal and your Fast Usenet billing agreement with PayPal must be updated or your service will ...