Help Desk

If you are receiving an error in GrabIt when attempting to download an article using the search feature or if the error displays as the following.

"Our apologies, but we where unable to confirm if you have complimentary access to the GrabIt Search via FastUsenet.org. Please try again later and if it still doesn't work, contact FastUsenet.org to verify your account settings."

Please visit the Fast Usenet members area and download the most recent version of GrabIt (1.7.4). These errors have been resolved in the latest version. Please make sure to remove the previous version of GrabIt before installed the latest. If you continue to experience problems after updating please contact us.